Refund & Cancellation Policy

Cancel anytime from your dashboard — no emails, no phone calls. Your subscription stays active until the end of the period you've paid for, and you won't be charged again.

• First 7 days: if Loop isn't working for you in your first week on a new subscription, email us and we'll refund the month in full.
• Service failure: if a verified outage on our side kept your automations down for a significant part of a billing period, we'll refund or credit that period.
• Otherwise: payments for periods already started are non-refundable.

Approved refunds are issued to the original payment method within 5–7 business days.

Email harshilshukla0502@gmail.com from the address linked to your account with your Instagram username. We respond within 2 business days.